Interior Designers
A Soft Furnishings Partner You Can Trust With Your Client
Once your design scheme has been approved, we can help bring the detail together and turn it into a finished result.
Talk To Our Trade Team
Measure · Design · Make · Install
From site measuring and fabric suitability to hardware, motorisation, manufacture and installation, we provide the specialist support needed to take the scheme from specification through to completion.
Chatelaine Interiors works in partnership with interior designers and other residential design professionals to take the soft furnishings element of a project from site measurement and technical specification through to manufacture and installation.
You retain control of the creative direction. We provide the specialist knowledge, practical support and delivery behind it.
An Extension Of Your Project Team
The best trade relationships become easier with every project.
We take time to understand how you work, your preferred finishes and the level of involvement you want from us.
For some designers, we're working from a detailed specification and bringing it to life exactly as intended. For others, we're brought in earlier to advise on the practicalities of an unusual window, a track system or motorisation.
Either way, the aim is the same: to support your design through to realisation, providing the practical and technical expertise needed to deliver the project as intended.
We can also provide Lunch & Learn sessions for design teams looking to build their knowledge around the technical aspects of window treatments, hardware and automation.
We Take Responsibility For The Technical Detail
Soft furnishings can involve far more than sending measurements to a workroom.
Across a project, we can support you with:
- Site measuring
- Treatment and construction advice
- Fabric and trimming coordination
- Samples and specifications
- Curtain poles and track specification
- Hardware sourcing
- Motorisation considerations
- Bespoke manufacture
- Hardware fitting
- Installation and dressing
- Aftercare and problem-solving where required
- Project management
We can also work directly with your client where that suits the project, or remain behind the scenes and communicate through you. The level of involvement can be agreed around the way you prefer to work.
Site Measuring Without Passing The Risk Back To You
You shouldn't have to carry the measurement risk simply because you're leading the design.
We can visit the site, assess the windows and take the measurements ourselves. It also gives us the opportunity to identify technical issues early, consider how different treatments will operate and flag anything that may affect the finished specification.
It's particularly valuable on larger projects, unusual windows or schemes involving several different treatment types.
Technical Expertise Where It Matters Most
An angled window. A high-level installation. A substantial curtain treatment. A track designed to disappear into the architecture. Motorisation that needs to work seamlessly with the rest of the home.
These are the details where specialist knowledge can help turn an ambitious design into a practical, beautifully resolved treatment.
We'll work with you, contractors and other relevant specialists to establish an approach that supports the design intent and works successfully within the space.
That expertise also extends to fabric suitability. Where useful, we can advise on how a selected fabric is likely to behave within the proposed treatment, taking construction, scale and intended use into account before manufacture begins.
From One Element To Whole-House Schemes
We can support individual elements or manage multiple soft furnishing elements across an entire property.
This can include curtains, blinds, upholstery, cushions, lampshades, bedroom treatments, poles, tracks and motorised systems.
For whole-house projects, this allows specifications, hardware and installation to be coordinated as part of one package rather than approached room by room through several different suppliers.
Professional On Site. Dependable Behind The Scenes.
When we're working in your client's home, we're representing more than Chatelaine.
We understand the trust you've placed in us and the importance of being professional, communicative and solution-focused throughout the project.
If an unexpected issue appears on site, our first response is to understand it and work towards a solution, not to look for somewhere else to pass the responsibility.
Our role extends beyond resolving the immediate issue. We manage the process around it, keep you informed of what we've found, explain the recommended next steps and coordinate the appropriate solution with the relevant people. That wraparound project management is part of the responsibility we take on throughout the project.
That approach is one of the reasons many of our designer relationships continue from one project to the next.
Trade Accounts
Interior designers and other eligible trade businesses can apply for a Chatelaine trade account.
Depending on the account and project requirements, trade benefits can include agreed trade terms, access to applicable trade pricing and use of our online configurator, helping make future specifications and quotations easier to manage.
As we work together, the relationship becomes a genuine partnership. We get to know your preferred finishes, specifications and ways of working, making future projects increasingly straightforward and allowing us to support your team in the way that works best for you.
Frequently Asked Questions
Can you work from our design specification?
Yes. We're comfortable working to an established creative specification and understand that you retain the design relationship with your client. Where we identify a technical consideration that may affect the proposed design, we'll discuss it with you.
What information do you need from us to provide a quotation?
That will depend on the project, but typically we'll need information such as the treatment required, approximate dimensions, selected fabrics, any hardware requirements and relevant drawings or specifications. Where site measuring is required, we can take responsibility for that ourselves.
How detailed are your quotations and specifications?
We aim to make it clear what has been accounted for, including the relevant soft furnishings, hardware and installation elements. If anything needs clarification before the project progresses, we'll discuss it with you rather than leaving assumptions unresolved.
Can you measure the project for us?
Yes. Our site measuring is complimentary as part of the service, subject to the location of the project. We'll confirm this with you when we discuss the requirements.
We'll measure the project ourselves and use the visit to consider the treatment, hardware, fixing positions and surrounding architecture.
Where further measurements or checks are useful as the project develops, we can return to site as required.
Can we supply our own face fabric?
Yes. We regularly work with designer-selected and supplied fabrics.
When your fabric arrives with us, we'll check the quantity, colourway and fabric for any visible flaws or points that need to be raised before manufacture begins.
We can also source fabrics, trims and other elements where required.
Can you source tracks, poles and hardware?
Yes. We can advise on, source and install suitable poles, tracks and hardware as part of the wider soft furnishings package.
If you prefer to source the hardware yourself, we're equally happy to work with that approach. In those circumstances, the hardware specification and final responsibility for the measurements required for that system would sit with you or your chosen supplier, while we work to the agreed specification.
Can you advise on motorised curtains and blinds?
Yes. Motorisation can be specified as part of a wider home automation system or as an independent solution.
Depending on the system, treatments can be controlled through a dedicated hub and app, wall switches or remote controls. Power options can include mains, rechargeable battery and, where appropriate, solar-powered solutions.
We'll consider the motorisation alongside the treatment, hardware and wider project so everything works together from the outset.
Do you handle installation?
Yes. Installation is an integral part of the service. We plan fitting around the wider project and install and dress the soft furnishings to achieve the intended finish.
Can you work directly with our client?
Yes. We can work directly with your client where that suits you, or keep communication through your team. We'll agree on the approach at the start so it fits naturally with the way you're managing the project.
Once installation is complete, we will hand the finished treatments over to the client or designer in person, explaining how everything operates, how it should be cared for and where to go for further support if needed.
If an in-person handover isn't possible due to client or designer availability, we can create a video walkthrough covering the same information so everything is clearly explained.
Can you handle whole-house projects?
Yes. Whole-house residential schemes form an important part of our work, particularly for interior design clients.
We can coordinate treatments across the property as one scheme and, where required, phase manufacture and installation in line with the wider project programme.
How do you handle unusual windows or technically difficult treatments?
We assess each situation individually. Our role is to understand both the design intent and the practical constraints, then work with you to establish a suitable way forward.
Looking For A Reliable Soft Furnishings Partner?
Whether you need technical advice on a single piece or a team to take responsibility for the soft furnishings throughout an entire property, we'd be happy to discuss the project.